aec west middlesex hospital
During January 2023, the London Ambulance Service NHS Trust (LAS) invited every local Healthwatch in London to provide input to shape a new organisational strategy for 2023 28. West Middlesex Hospital Ambulatory Emergency Care (Tue-Thu) T: 07825 422 536 E: [email protected] Medical photography Pathology services Pharmacy Theatre services Treatment Centre Anaesthetic services Burns anaesthetic service Children's anaesthetics Adult intensive care unit (ICU) Support for patients Patient information/downloads It was a positive experience despite my pain, and the tremendous difficulties facing the staff. In the meantime, if this is something you would like to discuss further, please do not hesitate to get in touch with me on: In early September 2015, Healthwatch Hounslow began a Survey to review the Ambulatory Emergency Care (or AEC) service, currently based in the West Middlesex University Hospital. Really bad experoence. Why is hand washing so important on the Neonatal Unit? I came at emergency with eye infection and have been waiting 4 hours and nobody call me, after 4hours waiting I asked at reception how long Should I wait ,and they were very rude . Instagram, 2023 Reviewed information available to the community about the service. NORTH EAST AND CENTRAL LONDON Training Programme (NCEL) Barking, Havering & Redbridge University Hospitals NHS Trust -. The Ambulatory Emergency Care Unit is located in Outpatients 1 at West Middlesex University Hospital, Twickenham Road, IsleworthMiddlesex, TW7 6AF. %%EOF West Middlesex University Hospital serves patients in the London . Review titled Outstanding care Rated 5 stars out of 5 by Anonymous - Posted on 12 April 2023 I went to A&E around 5am on a Sunday with severe abdominal pain. We use cookies to give you the best online experience. West Middlesex University Hospital has not yet replied. Best wishes, If you would like to discuss your experience further, or would like to raise it as a concern, please get in touch with our PALS team. Some patients may return the following day for further investigations and treatment. Thank you for taking the time to feedback your experience attending The West Middlesex A&E department. We will make sure to inform the departments of your wonderful feedback. Patient Experience Co-ordinator, by Kevin Chamberlain - Posted on 12 April 2023. Visited Accident and emergency services on April 2023, Report review titled Outstanding care as unsuitable, Dear writer, Who wants to spend their whole day waiting in urgent care if their problem doesnt bother them. 267, 117, 110 and H28 buses. Thank you for the care and kindness I received in EPU. The receptionist I encountered was rude and unprofessional. 0000000016 00000 n The AEC unit provides same day assessments including blood tests, electrocardiograms (ECGs) and radiology investigations. Patients are referred to the AEC unit by their GP or by the emergency department. West Middlesex University Hospital is part of Chelsea and Westminster Hospital NHS Foundation. It can also provide current treatments such as intravenous antibiotics, blood transfusions and iron infusions. Central Middlesex Hospital Ealing Hospital Northwick Park Hospital St. Mark's Hospital Your outpatient appointment Blood tests Online appointments Your online appointment letter Change my appointment Picking up medicines Your planned procedure or endoscopy MyPreOp questionnaire During your stay Mealtimes, food, and menus Much of the growth in admitted non-elective activity is for patients who spend 1-2 days in hospital. West Middlesex University Hospital has not yet replied. To better understand the efficacy of the service, Healthwatch Housnlowhave: Healthwatch Hounslowhave sought to identify and support continued improvement in accessing and appropriately utilising the AEC service whilst presenting measurable outcomes and quantitative data appropriate to the day to day service delivery. Thank you for taking the time to feedback your positive experience attending The West Middlesex A&E department. (Main entrance,walk as far as you can down main corridor, turn left, walk to end, turn right and the doors to AEC are located on the left-hand side half way down the corridor, next to the chapel.). cQzjWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzW x.PR34b0`9yjT2dRdx vXw#Ny#$$H;z'~ay@*%"c 5G~z}_?CyvVVCq =d^CBT#hq}Qnx-]J}+_f%K%5]RS$hC+=2RBd f Aj?:|C2U WUa9nSiyE? 232 0 obj <> endobj Read our cookie policy to learn more>, Ambulatory Emergency Care Network - Cohorts 1-10, Surgical Ambulatory Emergency Care Network - Cohorts 1-4, Ambulatory Emergency Care Accelerator Programme, Calderdale & Huddersfield NHS Foundation Trust, Hull & East Yorkshire Hospitals NHS Trust, Royal Liverpool & Broadgreen University Hospitals NHS Trust, North Cumbria University Hospitals NHS Trust, Northern Lincolnshire & Goole Hospitals NHS FT, Cambridge University Hospitals NHS Foundation Trust, Countess of Chester Hospital NHS Foundation Trust, East Kent Hospitals University NHS Foundation Trust, Kettering General Hospital Foundation Trust, Kings College Hospital NHS Foundation Trust, Sandwell and West Birmingham Hospitals NHS Trust, St Helens and Knowsley NHS Foundation Trust, The Dudley Group of Hospitals NHS Foundation Trust, Basildon & Thurrock University Hospitals NHS FT, Epsom & St Helier University Hospitals NHS Trust, Heatherwood & Wexham Park Hospitals NHS FT, University College London Hospitals NHS FT, Royal Bournemouth & Christchurch Hospitals NHS FT, University Hospitals Coventry and Warwickshire NHS Trust, University Hospital of South Manchester NHS Trust, Yeovil District Hospital NHS Foundation Trust, University Hospitals of Leicester NHS Trust, University Hospital of North Midlands NHS Trust, Colchester Hospital University NHS Foundation Trust, North Middlesex University Hospital NHS Trust, Neath Port Talbot Hospital, ABMU Health Board, Princess of Wales Hospital, ABMU Health Board, Solihull Hospital, Heart of England NHS FT, Norfolk & Norwich University Hospitals NHS FT, University Hospital of Llandough, Cardiff & Vale UHB, University Hospital of Wales, Cardiff & Vale UHB, Brighton and Sussex University Hospitals NHS Trust, Dorset County Hospital NHS Foundation Trust, Mid Cheshire Hospital NHS Foundation Trust, Warrington and Halton NHS Foundation Trust, Wirral University Teaching Hospital NHS FT, Royal Devon and Exeter NHS Foundation Trust, The Royal Bournemouth & Christchurch Hospitals NHS FT, Central Manchester University Hospitals NHS FT, St Helens & Knowsley Teaching Hospitals NHS Trust, Kings College Hospital NHS FT - Denmark Hospital, Kings College Hospital NHS FT - Princess Royal University Hospital, Royal Surrey County Hospital NHS Foundation Trust, Shrewsbury and Telford Hospital NHS Trust, Southport and Ormskirk Hospitals NHS Trust, South Tees Hospitals NHS Foundation Trust, City Hospitals Sunderland NHS FT and Sunderland CCG, Kings College Hospital NHS FT - Denmark Hill, University Hospitals Coventry & Warwickshire NHS Trust, Guys and St Thomas' Hospitals NHS Foundation Trust. Routes 110 and 481 stop within the grounds of West Middlesex Hospital, close to the entrance for the Urgent Care Centre. [email protected] If you need this document in a different format, please [email protected] call020 3603 2438. The nearest underground station is Hounslow East, which is approximately 1.6 miles from West Middlesex Hospital. Ambulatory emergency care unit: 01284 713541, Ambulatory emergency care office: 01284 713785, We are located on the Groundfloor of the hospital. West Middlesex University Hospital site Twickenham Road Isleworth TW7 6AF [email protected] 020 8321 5044 London London West Middlesex Hospital. All the best, 0000000476 00000 n Menu The value of ambulatory emergency care (AEC) and same day emergency care (SDEC) is streamlining clinical processes so patient care can be delivered on the same day, reducing admissions and reliance on hospital beds to improve patient flow. Very rude and unprofessional reception staff. Thank you for taking the time to feedback your experience. West Middlesex University Hospital (WMUH) is an acute NHS hospital in Isleworth, West London, operated by Chelsea and Westminster Hospital NHS Foundation Trust.It is a teaching hospital of Imperial College School of Medicine and a designated academic health science partner (Imperial College Academic Health Sciences Partnership). Acute medicine is delivered through three co-located units Acute medical unit, including 8 beds for rapid assessment by the medical team after presentation to ED and a further 31 beds for short staying patients (48 hours) Please accept our apologies for your experience. Hillingdon Hospital. How to get to West Middlesex Hospital Nearest train stations are Isleworth station which is approximately 15 minutes' walk and Syon Lane station which is approximately 10 minutes' walk Nearest tube station is Boston Manor. Your feedback will be escalated to the departments manager for investigation. Best wishes, Epidural analgesia for children and young people, Oral morphine (Oramorph) for children and young people to take home, Support after discharge: Neonatal Community Outreach Team, The Cheyne Child Development Service - Pre-school Social Communication (SCD) Assessment Pathway, The Cheyne Child Development Service - School age Autism (ASD) Assessment Pathway Parent Information, Cheyne Child Development Service - Information for parents, Cheyne Child Development: while you wait leaflet - Pre-School Age (Kensington and Chelsea and Westminster children), Cheyne Child Development: while you wait leaflet - Pre-School Age (Hammersmith and Fulham children), Cheyne Child Development Support Leaflet - For parents who have a child with a diagnosis of Autism Spectrum Disorder: pre-school age, Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (All boroughs), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Hammersmith & Fulham), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Kensington & Chelsea), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Westminster), Cheyne Child Development: While you wait leaflet - School Age (All boroughs), Cheyne Child Development: While you wait leaflet - School age (Hammersmith & Fulham), Cheyne Child Development: While you wait leaflet - School age (Kensington & Chelsea), Cheyne Child Development: While you wait leaflet - School Age (Westminster), Care of your synthetic cast - Information for childrens fracture clinic patients, Before and after your procedure (children 16 and under), Advice for patients who have been tested for Mpox, Intermittent Pneumatic Compression to Reduce the Risk of Venous Thromboembolism, Advice following Dermatology Skin Excision, Referring to Chelsea and Westminster Hospital, Referring to West Middlesex University Hospital, Friends of Chelsea and Westminster Hospital, Big shout-out for our midwives, nurses and ODPs, Research, Innovation and Quality Improvement (RIQI). The trust operates at two acute sites: Chelsea and Westminster Hospital and West Middlesex Hospital. Participating organisations for each programme are listed below: Sites who are currently involved, or have taken part in, the accelerator programme are: To register your interest and find out more about joining, please email [email protected], We use cookies to give you the best browsing experience on our site. The team could not have been more thorough or thoughtful. H\M Instagram, 2023 Camelia We are extremely busy in our emergency department so please use our services wisely. We are an award winning organisation providing care at two main hospital sitesChelsea and Westminster Hospital and West Middlesex University Hospitaland a number of community-based services across London, such as sexual health and HIV clinics. 232 9 The professionalism and care I had was superb right from a and e staff to ward staff from my consultant through to food and drinks staff. Royal London Hospital. I went to A&E around 5am on a Sunday with severe abdominal pain. The Patient Experience Team, Where in the most part staff were ok one nurse was very indifferent and uncompassionate to my husband. West Middlesex University Hospital. Despite a very busy time, and, Report an issue with the information on this page, Information supplied by Chelsea and Westminster Hospital NHS Foundation Trust, Chelsea and Westminster Hospital NHS Foundation Trust. 2016 NHS AEC hosted by NHS Elect. Despite chronic understaffing and overcrowding, everyone from the receptionists to the nurses and doctors were excellent. Twickenham Road Patient Experience Co-ordinator, Exceptional care from a &e team on duty in morning of Fri 14th April following my dislocating my shoulder and fracture of humerus and clavicle.everyone was kind and efficient and I was even able to go home by 11.30 am, Report review titled Exceptional service as unsuitable, Dear writer,
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