how to prepare for an interview with kaiser permanente

When not at work, I spend many days outdoors with my family and I have found that time in the woods or on the water help refresh my body and prepare me well for the next time I step into my job. "My first task would be to learn and absorb as much training and information as possible. I am registered at powerpack.com, where I get emails with anything new that happens in the medical field. I have met Consider strengthening this response by clearly stating which new procedures you'd require training for and what kind of workflow or procedural style you'd prefer a technologist be able to adapt to. I do assure you that, despite my being shy of experience by a couple of years, I am a top performer and you would not be disappointed in my performance. Once they get to know me, my colleagues know that my mind is continuously thinking of new ideas and only speaking about them when it is determined to be a good time. I manage this by focusing my energy on productive activities that are good for my work. Does it help you build trusting relationships with community members? These can include terms like sympathy, empathy, humanity, kindness, caring, and heart. Tell the interviewer what your impact goal is, should you be the successful candidate for the job. Stress can often be high on the job at Kaiser Permanente and your interviewer wants to know how well you work with others despite differences in personality. ", "In all honesty, the thought of a poor outcome with a patient is what stresses me the most. What is important to them is that you are cognizant of your own personal shortcomings. ", "I am happy to hear that Kaiser Permanente values long-term relationships. ", "If I could expand my expertise in any medical specialty, I would choose anything within primary care. 6 min read. For example, a handbook, policy manual, FAQs, internal website, or other internal mechanisms that would allow me to research information if necessary. ", Choose one of our practice interviews to help you better prepare for your upcoming interview, Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. I know that Kaiser Permanente values quality and compassionate care for all, and I think my personality and values would align well with the organization. Even when times would get tough in this role with Kaiser Permanente, I would be looked upon to bring a contagious positive attitude to your team. I take the time to get to know my coworkers and what makes them tick internally to ensure that we work better together. That question can start up a great conversation, and you may learn a thing or two as well. It sounds as though you have exceptional patient service skills! "As a recent high school graduate, I'm looking to find an entry-level administrative role to establish myself within at Kaiser Permanente. If possible, pick a weakness that is not a core skill for the position you are interviewing for. Talk about your qualifications and skills that will help you to do this job well. ", "No problem. Your interviewer would like to hear a story regarding how you were able to take an uncomfortable, or hostile situation, and turn things around into a positive experience. Talk about the importance of a diverse team and give examples of a time where you thrived in this type of environment. This is a great start! ", "Everyone is emotional to a certain degree, and I would consider myself kind-hearted and open. Even though it was only a few hours a week, I found the position to be very stressful. I indulge in the things that make me happy on my time off. I follow the rules, I maintain my certifications, and I appreciate the policies and values of whatever site I work. ", "I believe I have good customer service with my patients, and coworkers because I treat them with respect, ask them how are they doing. No matter if the job you are interviewing for at Kaiser Permanente puts you in direct patient contact or not, the healthcare industry, in general, can be very emotional at times for any staff member. Discuss with the interviewer what you think you will need to deliver exceptional service in this role. The staff wanted to start double-booking patient time slots. ", "Every morning I listen to X Podcast because I find the information to be fresh, and valuable. Initially, it was set up perfectly because we had four students, and there were four parts to that analysis. Conversely, you could be relied upon to work solo a majority of the time and need the ability to make quick decisions on your own. I take the opportunity to understand others and really try to put myself in their shoes to better understand their perspective of a situation. "As a newer provider to the community, it will be important for me to get out and introduce myself to others. The presentation went well, and we got an A, and I think having a positive attitude, committing to our responsibilities, communicating, and collaborating all helped us overcome this challenge. But when I'm home, I don't think about work. I went to the volunteer director and expressed my gratitude for being able to support such an organization, but constructively shared my feedback that if we could improve communication and set clear expectations on roles and responsibilities, I felt like we would accomplish more and have a better chance of reaching our goal. ", "In my current role as the lead scheduler, I am responsible for making the schedules for the schedulers in three different departments. I also dislike when the morale of the lab is low. These 8 tips can help you prepare for a safe and healthy summer trip. Idioma. We met a few times, delegated assignments, and planned to meet again in a few weeks. "In my last volunteer role, I supported a fundraiser for the women's shelter. By seeing and understanding the history, I can help guide a plan moving forward for the team. ", "I have often been complimented on my relationship-building skills. I had to submit my previous procedural logs and take a test. ", "When we were speaking earlier, you mentioned that you were urgently seeking to improve the level of patient care and compassion at this facility. You can wrap up your response by sharing how many new hires you've trained and the new skills you've gained along the way that make you a stronger team member. Connect with a Kaiser Permanente Medicare ", "Knowing that Kaiser Permanente employs over 200,000 people and has an extremely diverse workforce, I truly value diversity and the importance it plays in a sound and successful business. Founded in 1980, the medical group has more than 1,700 Permanente physicians spanning more than 60 subspecialties. By bringing awareness to it at the moment, I find my propensity to hold onto control has decreased, so I'm certainly moving in the right direction. My ideal environment is organized, collaborative, positive, energetic, and encouraging. Interview answers were first added by Ryan Brunner on an unknown date, Interview questions were first added on August 9th, 2016, Interview questions and answers were updated by Ryan Brunner on September 20th, 2018, 1 community answer was added by Lauren McCabe on October 22nd, 2019, 1 community answer was added by Lauren McCabe on October 23rd, 2019, 5 community answers were added by Rachelle Enns on November 27th, 2019, 1 community answer was added by Rachelle Enns on November 28th, 2019, 8 community answers were added by Rachelle Enns on November 29th, 2019, 7 community answers were added by Rachelle Enns on November 30th, 2019, 1 community answer was added by Rachelle Enns on December 3rd, 2019, 1 community answer was added by Rachelle Enns on December 4th, 2019, Interview questions and answers were updated by Rachelle Enns on January 26th, 2020, 2 community answers were added by Rachelle Enns on May 8th, 2020, 6 community answers were added by Rachelle Enns on May 9th, 2020, 112 questions and/or answers were updated by Ryan Brunner on November 21st, 2021, Checked for grammar and spelling mistakes by Crystal Goines on November 21st, 2021, 1 community answer was added by Kevin Downey on June 28th, 2022, 114 questions and/or answers were updated by Jaymie Payne on March 5th, 2023, Checked for grammar and spelling mistakes by Ryan Brown on March 5th, 2023. "During my first semester of college, I took a communications class that required several group projects. The group comprised about 15 volunteers, of whom I only knew two. You can also strengthen this answer by talking about a problem you were able to solve, a patient you were better equipped to help, or a challenge your team was able to confidently face because you were part of a diverse team with multiple perspectives and ideas. I enjoy working as part of a diverse team because it has two-way value; you can expand your experiences and skillset by learning from others, and you can also contribute your knowledge and experiences to others on the team. ", "Delivering bad news to a patient is very difficult. Bringing up points of being compensated in relation to experience is important because it shows the interviewer that you understand the basic principles of compensation philosophy. I make sure to get to know my patients whenever possible and I provide them with the most compassionate care possible. This skill means that, in most projects, I am great at creating a plan of action but am most comfortable passing the final patient-facing tasks to our more extroverted personnel. It was affecting the team's morale, and others began joining in with having negative attitudes. With my coworkers, I am the person that is usually quiet and takes in as much information as possible when we are in a problem-solving environment. Prior to your interview, put some serious thought into what drives your patient care philosophy internally and sincerely reiterate to your interviewer why you hold this philosophy near and dear to your heart. My organized and efficient communication skills will be an asset to Radiology when communicating with other departments.". Being able to communicate within a team and work together to present a project are skills that will transfer to this role and will allow me to add value to the team immediately. I soon found that though each person had their own unique set of experiences, skill sets, and backgrounds, we all shared similar values, and we were supporting the same mission and vision. Even though I may not have several years of experience, I feel I would bring value in other ways to Kaiser Permanente. I also help the pharmacist with anything they needed from translating to ringing up customers. In this role, I would utilize a couple of different techniques to help me manage the day-to-day stress of the job. WebInterview tips for Kaiser Permanente? Learn how to get care while youre traveling. If you have an example or two of a time where you had to have a difficult conversation on the job, don't hesitate to talk about how you handled that experience and what you learned from it. ", "Whether I am doing an independent project or working in a team environment, I always give my best. I always try to resolve conflict with the person directly, but if things escalated or continued, I would speak with my supervisor or HR for guidance. ", "Do my job and do it right. The size of Kaiser Permanente and the number of employees here make the fact that diversity is of utmost importance, and I know that I would thrive in this environment. A five minute walk or a quick conversation with a colleague can make a world of difference in breaking up a hectic day. I plan to attend wellness events and fundraisers in the community so that I can begin to meet members of the community and start to build and foster those relationships. When have you had to adapt to change in the workplace? Your problem-solving approach is fantastic! I often worked nights and weekends, and sometimes, customers would come in intoxicated. It is essential to keep a healthy work/life balance to prevent burnout in any career and your interviewer at Kaiser Permanente wants to hear that you have the ability to do this. I am currently pursuing my MBA to help advance me into a leadership position later in my career, and I'm hopeful that opportunities will exist down the road with Kaiser Permanente when I am ready to demonstrate my ability to lead. This is important to me because I know it takes many people, from receptionists to providers, to care for patients and ensure they have a positive patient experience. I love the fact that Kaiser Permanente seeks to improve the health of both your members and communities that you serve and I'd love to be a part of that mission moving forward. ", "I prefer to focus on the positive, so if it's okay, I would like to share with you what my ideal work environment looks like. The program was a success, and upper management chose to keep it implemented for another six months. But I want to be upfront, I have done a full background check before, and there is a possibility you will see a charge for possession of marijuana in the check. "I know that Kaiser Permanente values compassion, quality care, and collaboration. I have always been great at working behind the scenes with the result being efficiency for others. Make sure to avoid speaking negatively of anyone, and be sure to end your response with a positive. In owning up to my mistake, I quickly changed my plans for the day and reported to work to cover the shift. "I believe I could improve on some technical skills including Excel and Word. It's professional to take a few minutes after an encounter like that and let those emotions come and go. Being able to adapt to change in the workplace is an essential skill to possess because change is inevitable at Kaiser Permanente. I'm also very self-reliant, and if there is a problem I'm unsure how to approach, I'm quick to research it and track down the necessary information or person to consult with. I tend to help the pharmacist with a resolution, and at the same time, fill, input, and answer the phone. I would then make sure I had a face-to-face conversation with someone versus an email or text and ensure the right setting for the conversation. In the end, I try to always treat others the way I would expect to be treated if I were in their shoes. Do you utilize any computer programs or even apps on your phone to keep your tasks organized? I was able to do that but showing genuine empathy and compassion for each person, regardless of what led them to their current circumstances. We came up with a solution that meant they could complete their tasks independently, and the rest of the group would review their contributions. I want to offer my strong skills when it comes to building patient rapport and help to improve the satisfaction of everyone that uses the services of Kaiser Permanente. You've shared a pertinent example that illustrates you know how to deliver difficult news in a professional setting. "I'm a very easy-going person, so I do well both working in an individual setting as well as in a group setting. I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a creative decision that might seem off the beaten path. Reiterate to your interviewer that you are aware of the stressors that come with this role. Good answer! I am a keen observer with a great memory, which allows me to recall unique solutions or ideas each and every day on the job in our fast-paced work environment. During training sessions, I take a methodical and knowledgeable approach with my students and keep an open ear for questions. In addition to this, I also subscribe to a couple of medical-related journals, including the NEJM. In the early morning hours, I was tending to a patient that was still wide awake and we ended up conversing for some time. ", "I know this will come off as cliche, but it's truthful. I am a competitive individual and enjoy keeping fit. I know that every interaction is important, from answering the phone to checking someone in at the desk or just assisting a patient or family member in passing through the hallway. Discuss with the interviewer what you would expect for compensation if offered this position. Perhaps you have a keen eye for detail. As well, a thorough read through of the job description will give you some insight into the type of environment you would be joining at Kaiser Permanente. You can enhance this response further by also sharing what you did to build team morale and try to maintain a healthy work/life balance in the face of increased workloads and long hours. You've done well by answering diplomatically. As you answer, talk about how the diverse environment helped you grow and thrive and how you helped foster a culture of inclusion. Ensure that the example that you use displays your ability to take on change with a smile on your face, a positive attitude, and produced an excellent result. ", "You are searching for someone with 5 years' experience and I have two. Apr. Excellent! I don't know what the patient could be going through, but showing I care for them and treating them like family will make a difference for them to feel better. You'll quickly find that I am capable to perform this job with the highest of abilities despite not having the required five years of experience. To help you prepare for a Kaiser Permanente job interview, here are 35 Also, for every month with zero sick days, a bonus was added. I learned a lot from each volunteer, and because we had such a diverse team, we were able to share ideas and solutions to problems that we may not otherwise have been able to come up with on our own. You offer multiple solutions, look at the issue from all angles, and aren't afraid to ask for help when needed. During your interview, your interviewer will want to be assured that you would be a champion for D&I if hired for the position. Do you feel it demonstrates that you're committed to knowing and supporting a group of people? Be upfront and honest on your career goals with your interviewer and make sure that your interest falls within the realm of the position that you are interviewing for. I would send meetings recaps and follow-ups to each team member throughout the project. I am eager to get a great start on my career. Perhaps you use a particular app or software. ", "I would be happy to earn my way to the top compensation level if hired at Kaiser Permanente. I've had a lot of success by focusing on building a reputation for consistency and follow-up. ", "In my current job, I had a team member who would scoff at other co-workers' ideas in meetings. I would make sure to alert my team of a covid + patient and what protection to use, ie respirators vs N-95 masks. Assure the interviewer that you are capable of foreseeing needs, and making the appropriate action. These relationships are created from the ground up. Patient care is a privilege, and I respect the role I have in clinical care and the part other people have. Whether it is providing a less than favorable work review, or terminating someone, it doesn't come easy. Once this trust is developed, my patients can fully trust me and recommend my services to future patients. It sounds like you handled this matter with utmost urgency and great customer care. From then on, I never immediately put the bill in my drawer and took her advice to avoid such a situation again. If you have a criminal record, you must disclose this. In a recent project in my department, I was tasked with participating in a team that looked at our dispensing of medications and how our processes could be improved. When I was in school, I equally enjoyed working on assignments alone and as part of larger group projects. Being newer to my career in healthcare, my biggest goal as of late has been to take as many related courses and workshops as possible. ", "I'm genuinely easy-going, probably from all the international travel I experienced in my 20's. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. First, I work in a system, and I respect that. ", "When I started in Interventional Radiology, I was not trained in IR procedures. Well done! I would be open and honest in my conversation with them, ensuring I was being clear and to the point and not adding confusion with unnecessary details or fillers. While I've listed several general options here, you don't have to stick to standard role divisions (i.e. Interview questions at Kaiser Permanente Scenarios. What strength do you bring to your job? How would you handle a difficult situation in your job? How do you Tell me about yourself, why are you a good fit for the company, tell me more about your work experience, what is good Job related ", "I would describe my personality as approachable, light-hearted, and positive. In addition, I feel my mix of formal education of a Bachelor's Degree in Business Administration and volunteer experience in healthcare would add value to Kaiser Permanente as well. We will re-assess in December, but it seems to be working very well. ", "When I applied for this position, I fully understood that I didn't meet the experience requirements for this position.

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