comcast construction department

Each time the tech arrives to find no work has been done. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. Contact Comcast By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Moving forward, if you are having troubles and need support, please create a new post detailing your issue so that the community and our support representatives can assist. 125.7 mi Comcast Service Center. 0000004361 00000 n Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. Hey there, @user_a0f167. We have had multiple techs come out and they say that they write a ticket for the construction department but then we never hear anything. When work in your area begins, both Comcast Business and Xfinity services will be interrupted. Give commercial spaces a cutting edge A high-speed, high-performance network designed for business @user_1eb5a5 Hmm. We can't cut our grass without moving the cable. A community that reflects your values and inspires others to make a positive impact. How do you not have internal numbers to contact another internal department? I have been trying to get service for over a month now. Online Tools for Customers We encourage you to visit the "Call Before You Dig" website at www.call811.com for tools and information to help your excavation needs. WiFi Pro. Now I expect to get a bunch of calls from a bunch of panicked engineers who will have no idea about this project, and I'll have to explain I just need a cost estimate for a proposed relocation. 0000203368 00000 n please let me know if it is yours if not I will keep searching to see if I could find the owner at several thousand dollars worth of equipment just sitting there. He has quit taking my calls. It's a new townhome that is finished and I am moving in tomorrow. I have been trying to get service for over a month now. The opportunity to be a part of something that impacts millions of lives. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. I was home ALL DAY. Connectivity and managing Your Comcast Business network. We know this can be frustrating, and ask you provide us with your, If your residence in the same area as your business location, your Xfinity services may also be affected. We have had multiple techs come out and they say that they write a ticket for the construction department but then we never hear anything. If you can start by clicking on the chat icon in the upper right-hand corner of this page and searching for Xfinity Support, you can initiate a PM with us that way. However I haven't received the cal CONSTRUCTION MEETING MINUTES DATE: APRIL 3, 2023 . BACKFLOW TESTER LIST - 3/2/2023 San Francisco Department of Public Health . Pittsburgh, PA 15235. We have spent more than $16 billion with diverse Tier I and Tier II suppliers since YE 2010, including more than $4 billion in 2017 alone. Today's top 301 Comcast Construction jobs in United States. Whether your project is big or small, our powerful, robust network gives property owners, developers, and building managers the reliable connectivity their clients and tenants need. I am sorry you are having issues getting your lines taken care of and I would love to assist you. Each year, Comcast NBCUniversal participates in dozens of outreach events and capacity building activities to grow our Supplier Diversity pipeline. register their mobile number in My Account. I called Comcast Business and was told the ticket was still open and I should expect someone yet that evening. In addition to custom greetings, on-hold music, call transfers, call forwarding and text messaging, it offers voicemail-to-email transcriptions and MP3 recordings. A high-speed, high-performance network designed for business Business owners need a network they can rely on to get them through the day. Primary Managers can register their mobile number in My Account to stay notified of network construction affecting your business. I apologize to hear of the issues you keep running into when trying to get this tap installed. Either they emailed me first or I had to go through multiple people searching by job title in the global address book in Outlook. 0000002370 00000 n We don't have direct contact information to provide you, that being said, we can place a ticket into our serviceability division. However, in some instances, the line may not have been installed, or it could be damaged and needs to be replaced. We have a new possible project in NM and have had NO luck with the business/customer support numbers. hb```l^@(a4(,s3mY I just did, now can someone finally help me? We will need to gather some personal information. Engineering Department 120 K Street, Third Floor Lake Worth, FL 33460 Attn: (561) 357-6400 Office (561) 964-3499 FAX Mr. P. Eddie Herron, Manager OSP Planning & Engineering Design AT&T Utility Coordinator [email protected] (561) 540-9262 Direct (561) 964-3499 FAX Here are detailed steps to direct message us: Click the "Peer to peer chat" icon (upper right corner of this page), Click the "New message" (pencil and paper) icon, Type "Xfinity Support"in the to line and select "Xfinity Support"from the drop-down list, Type your message in the text area near the bottom of the window. Then search Xfinity Support to start a chat with us. 0000202451 00000 n I don't know what else to do. You can visit the, If you have questions, were here for you 24/7 at. Let's get started by having you send us a direct message so we can help. xref To do so, click on the chat icon located at the top right of this forums page. How do you get service?! 0000002221 00000 n I've been told on a couple of occasions that they were "escalating" my ticket and still nothing. It's an absolute joke how terrible Comast service is. Calling 8-1-1 before every digging job gets the underground utility lines marked for free and prevents undesired consequences. Chat with Xfinity Get 24/7 help with any questions you have. My husband runs a small business and we're really losing out. Internet Help & Support. 0000003610 00000 n I've been told on a couple of occasions that they were "escalating" my ticket and still nothing. DEPARTMENT OF PUBLIC HEALTH ENVIRONMENTAL HEALTH Water Quality Program - Cross-Connection . Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. @user_1eb5a5 Hmm. Ask Xfinity 24/7 support Find helpful guides, common solutions, and more. I did reach out to Comcast Business on Tuesday but in retrospect, I should have called the construction division., The project is in Gresham, Oregon and there is service in the area., We can provide blueprints but we need to find out the estimated wiring cost for our budget., Groundbreaking begins in March and the wiring needs to be addressed when we pour the concrete since once it is in, we cannot drill through it without an X-Ray., Thank You very much for any assistance., I did send a private message to a forum member and then discovered how to post a question in this area.. . "We delivered strong first quarter results as our . I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. I cannot tell you how many times we have called customer service to no avail. Phone services will be unavailable, including landline support for emergency calling. To do so, click on the chat icon located at the top right of this forums page. Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. 0000001745 00000 n We'll be there to help. Entertainment provided by our TV boxes and Internet-connected streaming devices will be unavailable. We can help with both the service issues and the exposed cable. Its so ridiculous. Supervisor put in a ticket. One person even told us to drove to a service center to get help so we drove 45 minutes just to be told they had no idea why we came there that they couldnt do anything. 0000006653 00000 n 138.8 mi Popular Brands in Reading. Your services will be interrupted during these updates. Diverse suppliers bring value to our company, not just through their offerings, but also by creating opportunities for economic growth in our communities. Once completed, this new interchange will be a game changer. 0000013245 00000 n Connectivity and managing Your Comcast Business network. I have had this identical scenario happen 4 times now. 0000003459 00000 n PHILADELPHIA, April 27, 2023--(BUSINESS WIRE)--Comcast Corporation (NASDAQ: CMCSA) today reported results for the quarter ended March 31, 2023. Thanks to whoever suggested Telling them you're taking down their service lines. Why do I have to start a new chat, why can't you help me? You can visit the, We recommend restarting your gateway once service has been restored. Instead of having overhead cables across our backyard, we are burying all of the lines. I would really appreciate any input. I'm having the same issue, trying to get Comcast to come out to my home which is new construction. I apologize to hear of the issues you keep running into when trying to get this tap installed. and our If nothing else I need to know how to get out of my contract. In a crowded market, every detail counts especially when deciding where to live or set up a business. Connection Pro. Thank you! We understand the process can be confusing, but we're here to help. Please allow us the opportunity to help and we will see what we can do. 0000004940 00000 n Dec 2020 - Sep 202110 months. For more information, please see our Hey @user_42efc9! Hi @user_6e9584, thank you for reaching out over our Comcast Business Forums. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. Our team of experts work with you to help choose the right plan and provide on-going support. 0000003762 00000 n I hope you are having an amazing day! WHAT IF I HAVE TROUBLE USING MY SERVICES AFTER WORK IS COMPLETE? I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. Comcast Corporation Comcast Center 1701 JFK Boulevard Philadelphia, PA 19103. Hey admindusaz, I'd be glad to assist with facilitating contact with the correct team. We can send a text the day before network improvements begin in your area and again when your service is restored. 0000008766 00000 n I told them get me connected then we'll wory about pricing at this point. , My sales rep. said our case is transferred to the construction team and the construction team will contact me to schedule the appointment. Got an expedited ticket. An underground cable line normally brings Xfinity services to your home. How do you get service?! To send a private message, please click on the chat icon on the top right next to the bell. Can someone let me know how to contact the Comcast Construction Division for the Kansas City, MO area? I edited your post to remove the addresses and your contact information from the public forum but have it noted, so if you can please click on my handle (Comcast_Gina) and send a private message with your name andthe business name, I'll get to work on this for you , I am looking for a contact to scheduleunderground Comcast installation for a new subdivision in Tallahassee Florida. All I want is internet and home phone - there's a box in front of my house. Hey @user_42efc9! I would like to see what we can do for you. Whether your projects include multi-dwelling units, single-family homes, student housing, or more, Xfinity Communities helps your business develop the perfect network solution. Worst part is Comcast is the only thing available where we are. Please make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP. Building these partnerships helps us address our companys evolving needs, while also passing along the benefits of our success to others. Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. I'm having the same issue, trying to get Comcast to come out to my home which is new construction. DEPARTMENT NOT PRESENT CAMBRIDGE TRAFFIC DEPARTMENT No work Jonathan Brown ([email protected]) - for detour plans & line striping . I've gone in store, emailed, and called to try to get someone to set up internet with zero help. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. I have had this identical scenario happen 4 times now. Each time the tech arrives to find no work has been done. Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. We will take a look at the situation with your new place to see what the hold-up is. .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, Our new office location is We need to have our own D-Marc in our building since our neighbor is not willing to share the D-Marc with us. Instead, type "Comcast Business" there, - As you are typing a drop-down list appears. The cable runs across my neighbors property. 198 41 New Comcast Construction jobs added daily. The cable runs across my neighbors property. Comcast Service Center. Is there any way to contact construction division directly because I am tired of being told misinformation by customer service? I appreciate you taking the time to reach out to us here on the forums. . You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. No tech arrived and when I called 30 minutes after the window had expired, customer service said tech noted noone was home. Each time the tech arrives to find no work has been done. During this time, all Internet-connected devices and services will be down, so you may need to plan for alternate accommodations. 0000002852 00000 n Innovative solutions helping communities connect Whether your projects include multi-dwelling units, single-family homes, student housing, or more, Xfinity Communities helps your business develop the perfect network solution. Can you please send me a private message with the address and you phone and email so I can reach out to the sales team to see if I can get the correct contact? The work is done by a contractor Comcast hires. Not available in all areas. I've gone in store, emailed, and called to try to get someone to set up the internet with zero help. You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. @Ianannak Thats more than we have had, its been almost 2 months now and no one has even called us back or anything. Hello @lanannak. Please include your first and last name, along with your new address, and we will continue helping from there. We need to have our own D-marc from Comcast. What You'll Find at Comcast. @user_285696 Hey there! 198 0 obj <> endobj I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. I've contacted Comcast 3 weeks ago to get this started with ZERO help. WILL MY XFINITY SERVICES ALSO BE INTERRUPTED? 0000010977 00000 n Leverage your professional network, and get hired. We actively partner with organizations that support diverse suppliers, including: the Billion Dollar Roundtable, National Minority Supplier Development Council (NMSDC), Womens Business Enterprise National Council (WBENC), and national Chambers of Commerce. Were enhancing this network over time and location-by-location, which briefly disrupts your services. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Could someone reach out to me as well? PECO did their job but it has been impossible to get xfinity to come out. Our home has multiple residents (I rent it out) who would be getting their own individual lines of service to their portions of the house if Comcast brings service. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I have been trying to get service for over a month now. Edit: What I really need is someone who can give me a cost estimate on relocation of said lines. If no plant is in place you will have to wait until it is built. . To Whom It May Concern, Our new office location is We need to have our own D-Marc in our building since our neighbor is not willing to share the D-Marc with us. If available, they will appear as. I hope you are having an amazing day! Worst part is Comcast is the only thing available where we are. I want to look further into this and get you some answers, we thank you for your interest in our services! Internet Products Overview. 0000014297 00000 n I have a mans number in construction that said he would take care of it. They ran a cable above ground for 400 ft. My service is terrible. Yeah sounds like similar situation. At this point, we may just switch over to verizon as it might be just the easier solution assuming they will be responsive. We had our electrician install conduits between the poles. Cable: I've wised up. Please create your own post and we will be happy to help. Things like this can take some time, as every area is unique. Read Now, Vice President, Procurement, Comcast NBCUniversal. No one at 800-COMCAST seems to give a hoot about an appropriate contact. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. If install can use temp line they create ticket for underground line which is installed later (2-3 weeks generally). This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. I cannot tell you how many times we have called customer service to no avail. Washington, PA 15301. You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. Thank you so much for reaching out to us here on our Community Forums platform. Instead, type "Xfinity Support" there, As you are typing a drop-down list appears. Xfinity Planned Outages - Next Generation Network Construction Network construction in progress We're working hard to build the Next Generation Network We're getting you ready for what's next with even faster, more powerful, and more reliable Internet so you can do more, connect more, and enjoy more of what you love. Select "Comcast Business" from that list, - An "Comcast Business" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window. =afd(q :g_Sf`o8Oi~iY:. Coordination of scheduling between Subcontractors, Operations Manager, Energy Adviser, Scheduling team, and Customer. That tech put in an order for Comcast Construction to come out and drop the new cable, which was supposed to happen yesterday (August 28) between 8 am and 8 pm. I was also told the monthly rates increased so the contracted rate I had signed up for back in December is no longer available. I responded to your private message, Please send a response there. If you ever find the secret sauce please share with me. I can surely submit a ticket to see if this piece of equipment is ours. Edit2: kicked back to sales, god damn it. The area is built up with tons of other buildings in the area so I don't understand how you can't get someone out here? PECO did their job but it has been impossible to get xfinity to come out. Your business will experience a service interruption while network construction occurs in your area. Sounds just like what I'm dealing with. Told tech support i'm tearing their shit down and they need to connect me with engineering. Nurturing Diverse Subcontractors Did you make sure to scroll all the way up? All devices on your network will be offline Xfinity WiFi hotspots may also be unavailable. I want to look further into this and get you some answers, we thank you for your interest in our services! My service was installed in January 2021 which was 4 months ago. 0000009955 00000 n Below, youll find options for residential and commercial spaces. 0000012164 00000 n CAN SOMEONE JUST HELP INSTEAD OF FORWARDING ME TO SOMEONE ELSE?! I am so sorry to hear that you are still waiting for confirmation of serviceability. We are having exactly the same problem. 0000002692 00000 n My husband runs a small business and we're really losing out. Ive never seen a company treat PAYING CUSTOMERS like this. So far, I've been able to track down the number for the AT&T engineering department. I've talked to people in the actual construction department maybe 5 times. Sorry to hear about the trouble. I have had this identical scenario happen 4 times now. How do you get service?!. All users should have access. Now were getting ready for whats next our next-generation network thats faster than ever. I am so sorry to hear that you are still waiting for confirmation of serviceability. Here's how you can prepare: Internet All devices on your network will be offline - Xfinity WiFi hotspots may also be unavailable. I have had the same issue myself, I have been told so many different stories, My entire neighborhood has comcast and i called almost 2 months ago and no-one has called me back or even been to my house to look at anything. trailer Can you send us a direct message? How do you not have internal numbers to contact another internal department? .it's Comcast, don't expect anything to be . Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. My sales rep. said our case is transferred to the construction team and the construction team will contact me to schedule the appointment. The two Comcast construction specialists I've spoken to they explained that there is a Comcast service point 100 yards down my driveway. We need to have our own D-marc from Comcast. I got past the computer by saying i wanted new service, they connected me with sales, who kicked me to the tech department, on hold now supposedly being connected with engineering. The best communities have most conversations happening in the public boards. The project is in Gresham, Oregon and there is service in the area. Heres how you can prepare: To receive real-time service alerts throughout this process, Primary Managers can register their mobile number in My Account. Comcast: someone below provded me with this number.. 1-800-XFINITY. All I want is internet and home phone - there's a box in front of my house. Were enhancing the network in your area to bring you the best experience possible. Let me know. Privacy Policy. When you start a thread we ask you post as much detail as possible along with the troubleshooting steps you have tried. I've gone in store, emailed, and called to try to get someone to set up the internet with zero help. We can help with both the service issues and the exposed cable. I've got a project up in Michigan that requires a few utility poles that need to be relocated. Greetings, @l8867vette! Comcast has been forced to shell out $700,000 in refunds and cancel the debt of more than 20,000 Massachusetts customers after a state attorney general investigation found the company routinely jacks up consumer bills via a bevy of misleading fees. which will be matched by funding from Comcast and the county, will expand the scope of the initial pilot to an additional 89 residences. Please help. You'll work with a family-like team that supports you and has your back. Ethernet Dedicated Internet. My cable has to be run in the air. 0000202381 00000 n WTF I have to do to give them my money in exchange for some internet.

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