lg washer rust recall

Ours was purchased in 2015 or 2016 from Home Depot. Very bad business and surprised they are still in business. The same thing has happened to my LG that I bought in 2015. I never use Clorox bleach or clothes softeners. My machine is less than 4 years old. Is there no recourse? I also have the rust issue which starts around the Bleach Box. The LG WT7900HBA is part of the Washing Machines test program at Consumer Reports. THIS IS A MATERIAL DEFECT IN MANUFACTURE. I would be willing to join a class action lawsuit. The plaintiffs as a group aim to represent a Class of consumers who purchased LG top loading washers since 2012. The bleach dispenser kept breaking chunks into my clothes and then it fell hitting the spinning load then it broke through completely. Rust is around the top, but more than just around the bleach area of the machine. Has anyone been successful in getting LG to replace or repair the issue. Customer service directed me to their parts department. To start, this machine does not even clean our clothes AND the rust that has developed around the bleach dispenser is ridiculous! Starting to look for a new washer. They did offer to send an authorized repairman out to check it out but said any repairs would be my responsibility. LG model # WT5270CW, bought from Lowes delivered 2-14-17, I am.having this problem with my lg washer now. We all cant be having the same issue. I paid more than I normally would for the washer and dryer combo, b/c him a 24 hour caretaker for my husband, who suffered a massive stroke years ago, and never fully recovered, so being careful with income is an issue for me. that reports on class action lawsuits, class action settlements, Rust has been spreading around the bleach cup on my very expensive LG washer also . Theoretically, high-grade stainless steel can last a lifetime, provided it's well. Warm the disconnected water supply hose in warm water below 50C. useless!!!! the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. Clothes are ruined machine is unable to be used due to condition. This is ridiculous. I have a WT5170HV I purchased in June 2012 that also has this rust issue. asks from Mount Laurel, NJ on February 23, 2015 9 answers. We had a basic Maytag washer prior to this high-end LG. Was it settled out of court or did the judge rule in LGs favor? Rust is CANCER to a metal appliance. A work-horse product such as a washing machine shouldnt be expected to be babied. I am sick of my clothes coming out with these flakes every load.and I have to use a sticky lint brush to remove them. . I would like to address the people at LG who make the decisions ; put their big boy pants on, and own up to their biggest faux pas ever. Please advise. I call Best Buy who carries out warranty I told them about the rust issue and they told me to call LG! I WILL PUSH FOR A NEW ONE BUT DOUBT IT. I will check the underside of the cup to see how bad the rust has spread. Samsung had the highest number of recalls, with 3 million units recalled in 2016. Not sure how The LG Washer class action lawsuit was dismissed on June 20, 2019. Lots of complaints about the rust issue. LG I want my money back. Have the same Rustin problem under the bleach cup and screws of the top load. I work very hard for my money and LG could care less. Never will buy anything from LG. This shouldnt be happening and LG needs to take responsibility and make this right with their customers. Same rust problems starting at the bleach dispenser . The goober repairman they sent out insisted it was cosmetic and I had chipped it! I went to that website but could not see the LG rusting casesaw a mildew case. v. LG Electronics USA Inc., Case No. Rust is all through my clothes. It is outrageous they will not replace these faulty machines. And the screw on the top load so disappointed. No rust is taking over the lid. I dont use bleach on my clothes or use the dispenser for anything else, so they cant say thats why my machine is rusting. And funny thing is I dont even use the bleach dispenser except when using it for tub cleaning. Issue. For information on deleting the cookies, please consult your browsers help function. I wish I could the post the photos. Please add me if action can be taken against LG. It is rusting badly and have never been satisfied with the long length of time it takes for a load to complete. I have the same problem with my 2010 LG top Load washing machine, as well as rust on the water dispenser. Its just a request though. I wrote a review and it was rejected because I spoke the truth. Now LG says it is out of warranty and too bad. View Complete Recall Details . Based on our research and recall data from the CPSC, avoid washing machines brands like Samsung, LG, Whirlpool, and GE. It is ruining our clothes. purchased top loader LG in 2012 model WT5101HW, the top has rusted thru on one side and is all around the inside of the top, I would like to send pictures if possible.. Company says it is due to detergents,, what are you suppose to use.. Like they arent aware of exactly what the problem is and what the repairs will be. I like my machine, but for sure wont purchase this brand again. My washer has rusted around the bleach and detergent fabric softener dispensers really bad. Had hand me down Maytag washer/dryer that lasted 25 years. LG actually came to my home to look at the washer and claimed it to be cosmetic. Video. I have had rush from the dispenser for over 4 years. But the end result is you cant take this lying down because they are going to do it to everyone that buys their product while they still make MONEY!!!!! Featured Video. This is totally unacceptable. We have pictures. A recent class action alleges that LG washer rust plagues the high end washing machines and results in ruined clothes. They rust near the bleach cup probably because your not suppose to use bleach in a bleach cup right ??? LG will not take accountability for poorly designed product. Last week my daughter ran a load of whites and one of the shirts came out with rust stains that were not there before she washed it. After reading this I went upstairs and sure enough right where the bleach goes in is the worst area. let me know if they reopen the case, Rush on our LG washing machine too! If anything ever dripped or accidentally splashed I immediately wiped it and dried the area. Now, so many of us need new machines and we certainly arent going to buy LG ones and arent going to recommend LG to anyone we know. I cant believe they havent recalled it and the class action suit was dismissed. Never saw a machine rust like this, its so obvious that the metal wasnt painted underneath or coated underneath and thats the problem. My washer has total rust edge around the bleach dispenser and rust around a blue circle knob thing on back also. What I meant to write I will NOT buy another HE LG washing machine. Piece of garbage. I will NEVER by another LG, ever. I have been plagues with this problem as well since I bought my LG washer in 2013. Clothing & linens ruined. What a joke LG! I spoke to a casual visitor while getting my RX at the pharmacy and he was really unhappy because he had bought several of these machines for a washateria and has begun having problems and seeing about an attorney for a suit against LG which I decided to see about and found this is a very common problem and that is why I am writing on your review. I have not abused my machine and consider this a manufacturers defect. I always bought Sears washers in the past (Whirlpool) and never had this problem. Same experience. Electronics knew all about this. I AM COMPELLED TO PURCHASE ANOTHER WASHING MACHINE FOR CLOTHES SINCE MINE HAS BEEN RUSTING FOR OVER A YEAR. . This machine was purchased in 2012 is a top load true balance direct drive. We have the same rust problem with our washing machine. The money we paid was not worth the time It lasted. Were done. In our lab tests, Top-Load HE Washers models like the WT7900HBA are rated on multiple criteria, such as those . I hope LG has to make good on this and the Courts can do something to help the people from getting ripped off. and now knowing it is a common thing I might return the iteam. Who can I contact to have this issue properly corrected. The washer itself is a fantastic unit. We will put a bead of silicone in the crevasse My washer started rusting in less than 2 years of purchasing it new. This is definitely a manufacturing defect. I have the same problem with rust, is there a recall ? My LG washing machine is rusting as wellHow do I join the lawsuit and get it replaced? all around bleach dispenser. Ya. Bought my first and last LG top loading washer in 2013. Ours is not only rusted out where the bleach goes in (which we have not used in years because of this), but is also rusted out around the water dispenser where it fills the washer. How do I get the casing replaced. Im having the same problem; how can I fix this? I dont use bleach. [59] In 2004, LG made 4A-rated water efficiency claims for numerous washing machines before they were certified. Well see. The rust falls into my laundry and I have little orange stains everywhere. Same problem with my LG also!!! We also purchased an LG washer in August of 2017. I would also like to join the lawsuit. We have same problem with our LG model WT4870C. besides that, they did not offer any other solution for this defect on the machine. Pieces of rusted paint chips are always inside. I also have a lot of rust around the bleach dispenser. I have the same problem with rust around the lip of the washer. May I please have the information on whom I should contact? Keeping the washing machine tub clean can help to alleviate possibility of detergent and softener residue buildup and odors. Is there someone that is responsible to repair this problem? The rust around my bleach dispenser has finally caused the plastic bleach cup to fall through the top of the machine and water is pouring out of the space left between the bleach cup and the machine top. By doing research and seeing the exact same complaints here, it is completely obvious this is a well known faulty design issue in which LG is REFUSING to acknowledge or accept responsibility for! The one that was here just today say that they have a class action suit right now on their condensers in their LG Refrigerators!! It was black! Now I see that this is a standard problem with the LG washers. Seriously disappointed in the customer service as well as the product. I will never buy another LG. I usually buy LG products and never again will I purchase and stick with Samsung. The following model numbers are included in the recall depending on the serial number. Individual plaintiffs also seek to represent two subclasses for California and Missouri consumers, respectively. Same problem with ours. Same rust issue as other people. I have the same problem. We bought it in 2012. Mine too, its SO BAD. The price of the washer was 929 with tax. IT JUST NOW STARTED RUSTING AROUND THE BLEACH DISPENSER ! For Kenmore or LG washers purchased at Sears or Kmart; toll-free at (888) 812-2935, from 7 a.m. to 7 p.m. CT Monday through Friday, or from 7 a.m. to 6 p.m. CT Saturday, or online at www.sears.com and click on Customer Service Home then Product Recalls in the Product Information section. How do i join the lawsuit and/or request a recalll to have my washer replaced? We started to get spots on our white clothes. Its been rusting a few A years now. LG Washing Machines are high efficiency washers designed with features to customize your laundry cycles, power-clean your clothes, and accommodate larger loads to clean comforters, blankets and towels with ease. Will NEVER purchase one of their products again. See the comments from many many consumers. Have you heard anything? I even bought the extended warranty and paid for it for several additional years before deciding not to renew it and now this. Samsung has received 733 reports of washing machines vibrating excessively or the top detaching from the machine's chassis, according to the CPSC recall notice. But now after buying our washer in September 2018 the whole area aroud the bleach dispenser is bubbling and rusting. Learn More. We bought our LG washer in 2015 and we have this same issue with rusting under and around the plastic bleach insert. What a disappointment. This is such an easy fix and I just dont understand why the higher ups at LG cant see it (a multi-million dollar company with such an easy fix??). They do not back their products and just wait for the warranties to run out so they do not have to fix them. It gets better. My LG washer was also bought at Sears and it has been ruining my clothes too. So, I started being very careful. Leaks on the side of the blue bleach dispenser. I have the same problem and sent LG an email, they claim it was from me spilling bleach around the plastic. Will never by LG again. From Texas. When I contacted LG I was told there did not warrant the product for rust and that I was out of warranty. The rust is spreading like crazy and getting into the drum. This not only is ugly to look at but Ive ruined several items of clothing because of rust stains a problem we never had with our previous machine which was almost 20 years old when we replaced it. Surely a washing machine should last more than 5 years? Information contained in service manuals typically includes schematics / circuit diagrams, wiring diagrams, block diagrams, printed wiring boards, exploded . As of this date will not buy other Lh product of this nature. Please review our Affiliate Link Disclosure for more information. I have an LG washer thats only 2 years old and the inside of it next to the detergent tray is rusting, and when I contacted LG customer service they basically told me its my fault the washer is rusting, and need to find a local repair shop. I heard about the lawsuit, how can I become a part of this? My LG washing machine has rusted around the top of the tub in addition to the bleach dispenser area. I purchased my washer 2015, same rust issue everyone has. 8 year old piece of junk. Whats wrong with this company? I got my first LG front loading washing machine in 2014. So I am a nurse and I purchased over $500 in white uniforms at the uniform store put them in my LG washer top load and sure enough rest spots on every single white uniform running everything I didnt attribute it to the bleach dispenser I thought it was from the water heater plumbing or some other issue and now after its probably been a year I put it together by looking in googling and seeing other people with these issues and now the bleach dispenser literally collapsed and my washer is just slightly over seven years and LG wont stand behind it they said its only a year parts and service unless I pay For a technician to come out plus they have to have $125 upfront so I told him no Ill join a class action lawsuit this is a common issue Ive had washers last beyond 15 years so Im never purchase another LG washer and now I cant even use it because the dispenser collapsed and its blocking the top. Now rust is all through rim of washer and bleach dispenser area completely rusted. I am going to try their suggestion of using citric acid. Hate also that the machine is always off balance, as much as I try to load the clothes evenly. I purchased an extended warranty costing a fortune, this manufacturers defect, LG will not cover. Is too late for us to join the class action? Same rust problem around the bleach dispenser within one year. Is there lawsuit action or will the company do anything? I will be reporting it to costco. The bleach cup should have had a larger lip around it. I just found this article bc I cut my hand really bad on a rusty part of my washer this morning and I was looking how to prevent needing a tetanus my washer is somehow rusted inside where I was taking my laundry out and its not even 5 years old. Where can I get information about the class action status? Date of purchase was April 2018. Apparently this is a problem with LG washers as I have . Is there a diy to remove the rust? I DO NOT recommend LG appliance. There are rust stains on many of my white sheets. We will never buy an LG product again. It is shameful that the class action was dismissed! A few years in I noticed the rusting in the same bleach area that everyone else, is mentioning. We also got the same run around from the company claiming consumer error. Contact Us: 800-638-2772 (TTY 800-638-8270), Toll Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. One minor injury has been reported. The titanium touch-up paint does not match the door finish. The machine is spotless otherwise. I am having the same problem but never knew the spots on my clothes was a common problem until i googled it..what to do? Horrible washing machine. I was routed to call center where I spoke to a Dan (who was located in INDIA), so L.G. Please keep me posted if another class action suit for Rust on Top Load washers gets revitalized. I bought the washer and dryer in July of 2018. I have made several complaints and apparently they have not recalled their defective EXPENSIVE product. A repairman came and knew immediately what the issue was and put a new part in. I also purches one of their top models. My LG is so rusted around the bleach dispenser that I no longer use it. I lifted the top of the washing machine and the freakin plastic, baby-blue bleach filler fell on the floor. I bought my LG washer in 2016 thinking I was buying a top of the line washer instead its turning into a rusty piece of junk! We also are have the same major rust problem with our LG wave force. Its so rotten. Other than the rust and accompanying mess and damage, I have really liked this machine. I have the same exact problem. The dispenser is rarely used but still is rusting out. I only used bleach every few months and stopped completely over 5 years ago. I just dont understand why this lawsuit was dismissed! Glad to know that Im not alone in this. I just saw this class action lawsuit and noticed it was dismissed! It took forever to finally decide & purchase the best washer for us but I guess we were wrong in this case!!!! I dont use bleach dispenser anymore. Do yourself a favor and not deal with aggravation because they dont use the right material in a washer to stop this rusting !! I have been battling the rust issue for quite sometime. I did not know there was a class action suit against LG. This is exactly what has happened to me!! When the process adds water the water rises high enough in the fill area to reach the metal top. Thats almost 20 years ago!! I would like to know also. Also, rust is like a disease. That repairman (Clifford) got on the phone with someone at corporate and then he tried to convince me that it was damage I had caused! Crappy material they used!!! The rust is also showing up around the top back rim of the lid. Why not use water proof screws?? Even if I buy replacement parts, the problem will happen again and again. Having the same issue. The washer is literally rusting out.and I am a FIRM BELIEVER that L.G. According to the LG class action, the LG washer rust stems from a manufacturing defect associated with the top loading washers' tops. I also have a serious problem with the rust of my LG TOP LOADING washing machine, by the bleach compartment. This is not! Now I have discovered that the washing machine is leaking from the bottom of the machine and soaking my tile floor in the laundry room. How can I be a part of this class action????? They replaced the top and now the new top is rusted out. What the heck is up with LG? to no avail. Same rust problems, leaking, bleach dispenser corroded, adding to the clothes damage. Ive notified both the manufacturer and the Sears store I purchased it at, to no avail. It was only 9 months old when it stopped cooling. Same issue. Not the consumers.we bought ours in 2012. Which I NEVER use. I finally just said We are DONE here, you can leave my house now! LG doesnt stand for Lifes Good in my book. 24 possible causes and potential solutions . Its clearly failing and such a shame it has not lasted long at all. Had nothing but problems with this washer from day 1 and now it is completely broken. I would also like to learn more about this class action. Are there any recommendations to stop the spread of the rust? Sanding the rust and repainting only lasts a short while. I also will never buy from them again if they dont come out and fix mine. That got me nowhere. I have pictures of the clothes damaged. I seldom use bleach. I think LG should replace the tops, bleached lines, bleach dispenser! Not only rust issues. Why was the class action dismissed? TB There must be something we can do. I know the warrantee is long gone. I did a tub cleaning and noticed black particles in the water. Rusting area is all around the top inside rim of tub; worst on both sides of detergent dispenser. I cant afford to buy another machine. Can i still join in on the suit. I cannot believe they would continue to sell this same machine with a clear conscience. Others are stained but not all over the garments. I have never had a problem like this ever before, and I think is a product defect . No warranty and the company didnt care. During my communications with LG they blame Clorox spills. I ran my hand along the bottom of the top and could feel a thick layer of rust and pulled back orange fingers! As many people here are noting the same issue, it definitely is NOT a customer-use issue. My washer is now completely in operatable because the metal has corroded and the cap no longer fits. So frustrating. LG should replace this washer, but they refuse responsibility. The first time I pulled the tray out a huge chunk of metal broke off of it. But nowhere do LG address the space that is underneath between the plastic top and the track it is clipped into. You must contact the Ive never used bleach compartment. And to say that its the owners fault for not drying out the bleach cup area properly is ridiculous! It is the top of the line for 2012. 57904632092__659A208A-C1F4-43BF-A34B-4AD377F609C6.jpeg. It is a manufacturing issue. I just emailed them about the same problem with pics. Plus warranty. I purchased a home and the LG washer was included. The washing machines have mid-controls or rear-controls. My Moms dishwasher is from the 80s and still work great. I would like to join this class as well I purchase my LG washing machine in Saratoga springs NY at Sears 4 years ago and my warranty I purchase at Sears doesnt cover rust Who you ever think that a washing machine would rust ?? Cheap Chinese steel. Horrible! Our 2014 LG WaveForce that had been impeccable thus far and has been meticulously cared for by myself, began rusting around the bleach compartment in the last few months. Despicable. I find this totally unacceptable for a machine in this price range. Thanks- It starts around the bleach dispenser and quickly spreads to the rest of the top of the washer. I would like to participate in the class action suit. Demers 3 subscribers Subscribe 29 Share 6.7K views 9 years ago While taking apart my LG washer I found something. I too felt I bought top of the line washer and dryer. I am having the same issue. I have the same issue. It seems that my bleach dispenser is OK, but cannot see around it. How do I get in on the class action lawsuit? I have the same problem it started about three years after buying it late 2012 and continue to be an issue with ruining clothes that it was washing and now it sounds like its going to fall apart same thing that happened when it was delivered trying to wash clothes it sounded like it was going to blow up my mother had a washing machine for 25 years and it was still good this LG product was supposed to be the best at the time and we paid a lot of money for it and I had never had a new washer before now I can trust all over my clothes and they hardly get washed correctly you have to wash twice in order for them to be clean I dont think this class action should have been dropped this is a big problem still. This must be happening a lot as the rust was very bad on clothes. I will never buy another LG. Please add me to the class action suit if there is one on this issue. Same. We like you have been finding damaged clothes off and on for more than a year. I hate to think we are going to have to replace this washing machine only because of the rust but it has gotten so bad that will be our only option since I regularly find rust on clothing. Same issue with rust around bleach dispenser and around other parts inside the washing machine, the dispenser area has rusted and began falling apart into the washer and around the tub, never seen a this is my life before. I cant believe there was no recall on this matter. Choice magazine, in independent tests of popular LG fridge models in 2010, found the energy consumption in two models was higher than claimed by LG. Previous washers I have owned did not have this issue. I complained, emailed, sent photos for years on end, LG has the worst customer service EVER. That judge obviously doesnt own an LG washer. I have to vaccuum the inside before washing a load. LG said it was not covered and a maintenance issue on my part. Top Class Actions is a legal news source ), strictly a cosmetic issue NOT covered by warranty. I can see the rust has spread. Purchased this for my Bed and Breakfast. Will never buy an LG again ? Shipping bolts. Is it too late to get involved with the class act? We do not use the bleach dispenser and we have major rust on our LG. I have a LG top load washing machine. It may be possible to clean this and then apply touch-up paint to the scratch for future rusting. The well where this dispenser cap sits into is the first place the erosion starts and it is invisible to the consumer. This recall took place after the company received hundreds of reports that the washing machines caused minor property damage and injured one person due to excessive vibrations. Beginning to notice degradation near the hinges that hold the lid. TOTALLY DISAPPOINTED! If anyone can help in any ways please reply. I called LG and they told me it is out of warranty after a year and is not covered. I had NO idea there was a lawsuit until I looked up TODAY by chance how to clean off rust from the bleach area of my LG washer thinking I was the ONLY one with the issue!! We too are getting the same rust issue around the top of the washer around the bleach dispenser. Just noticed th rust issue on my washer also LG. Gave it back to them, But there seem to be front loaders more that tops these days. My mom has been having the same issue with the rust on the machine. The plaintiffs say the company denies warranty claims for LG washer rust, calling the problem "cosmetic" or blaming it on inadequate care by the consumer. The repair people were beyond frustrated with the company and now will no longer work on them. How do we participate in this class action suit? It is now seriously rusted, not just surface rust.

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